Terms & Conditions
Last updated: January 2025
1. Interpretation
In these terms and conditions ("Conditions"):
Dangerous Goods
Items from time to time specified in the United Nations Recommendations on the Transport of Dangerous Goods ("UNRTDG") and any other items which we from time to time specify.
Delivery Address
The full postal address (including the post code) specified on the Address Label.
Consignee
The consignee specified on the Address Label.
Consignment
Any goods, whether a single item, in bulk or a number of separate items to be delivered to the same Consignee (including any of them or any part of them).
Value
In respect of any Consignment, the lesser of the cost and the market value of such Consignment.
We/Us/Our
Falcon Express Limited and includes our employees, agents and sub-contractors.
You/Your
The person(s) or company whose order for the delivery of a Consignment is accepted by us.
2. Sub-contracting
We may employ any person as our agent, sub-contractor or otherwise in the performance of any of our obligations under these Conditions. We enter into these Conditions on behalf of such persons who will be entitled to the benefit of them and will have no greater liability to you than we do.
3. Consignments
You warrant that:
- •If you do not own a Consignment or any part of it, you are an agent of the owner(s) of the Consignment and are authorised to enter into these Conditions on the owner(s) behalf.
- •All Consignments and their packaging will be fit and safe to be handled and carried by us.
- •No Consignment will exceed any size or weight restrictions which we from time to time specify.
Prohibited Items
We do not carry and you warrant that no Consignment will contain any bullion, antiques, cashiers or travellers cheques, currency, stamps, firearms, money orders, cigarettes, precious stones or metals or negotiable instruments in bearer form and will have no liability (whether caused negligently or otherwise) for loss, damage, mis-delivery or non-delivery or late delivery of the same.
Restricted Items (Require Prior Agreement)
Unless we agree in writing, before transit commences, we do not carry and you warrant that no Consignment will contain any perishable goods, food, liquids, plants, drugs, medicines or alcoholic beverages and we will have no liability (whether caused negligently or otherwise) for loss, damage, mis-delivery or non-delivery or late delivery of the same.
4. Dangerous Goods
You warrant that Consignments will not:
- •Contain any items specified in classes 1, 2.3 or 7 of the UNRTDG.
- •Unless we otherwise agree in writing before transit commences, contain any other class of Dangerous Goods.
5. Loading and Unloading
Unless we agree otherwise:
- •If we collect or deliver a Consignment to or from your premises, you will provide appropriate equipment and labour for loading or unloading the Consignment.
- •If a Consignment requires equipment or labour in excess of the driver to be unloaded at the Delivery Address, you warrant that such equipment or labour will be provided at the Delivery Address.
6. Transit
In relation to each Consignment you must complete such consignment note ("Consignment Note") and address label ("Address Label") in each case as we from time to time specify. You must affix an Address Label to each Consignment.
Transit begins when we accept a Consignment for delivery. At your request we will sign a document acknowledging receipt of a Consignment. Such document will not, regardless of its terms, be evidence of the condition, nature, quantity or weight of the Consignment when delivered to us.
Contact Information
For questions about these terms and conditions, please contact us at:
These terms and conditions are governed by English law and the parties submit to the exclusive jurisdiction of the English courts.