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Track Parcel
Help Center
Find answers to frequently asked questions about our services
Receiving Parcels
How do I track my parcel?
What should I do if my parcel hasn't arrived?
What if I'm unable to sign for the delivery?
Can I pick my parcel up from the depot?
Can I arrange a delivery for a specific time?
Sending Parcels
How do I arrange a pick-up?
Are there any items you don't carry?
How should I package my item?
Who is my contact at Falcon Express?
What are your payment methods?
When will the courier pick up my parcels?
Pricing
How do I calculate the price?
